Cultural Awareness

Knowing Me, Knowing You
…Connecting Cultures, Building Communities.

The Purpose of the Course

The UK is changing and is one of the most diverse places in the world. This means that your customers look different, think different and behave different. We recognise the importance of training and equipping your workforce to be able to effectively engage with a wide range of individuals, communities and customers. In order to do this, learning more and understanding about other people’s culture and beliefs, is imperative.

This training programme will develop cross-cultural awareness, improve relationships within your workforce and enhance communication with your customers.

Benefits for Your Organisation

This programme will help your staff develop the knowledge, expertise and skills to understand cultural differences and view the world from different perspectives.

Delivered as a half or full day session, our training can be custom designed to meet your requirements and organisational needs. The training programme combines theories, case studies, practical activities and fun! All delivered in a very creative and interactive style.

Topics covered

  • What is Culture?
  • Identifying your individual culture
  • Understanding values, beliefs, prejudices
  • Introduction to the Equality Act 2010
  • Tackling discrimination through raised cultural awareness
  • Hidalgo’s 3 levels of culture

By the end of the course delegates will be able to:

  • Define what culture is
  • Identify their own culture and how it relates to others
  • Understand how our values, beliefs and prejudices relate to our individual culture
  • Identify how the protected characteristics within the Equality Act 2010 relate to cultural awareness
  • Identify and understand Hidalgo’s 3 levels of culture

Have a question? Call Us Now!

0800 612 7479

You Can Contact Us

Mon – Fri: 8:00 – 17:00

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What Our Clients Say!

  • A great course and very important for taxi drivers, especially very helpful for new drivers.

    Murilo Soares Victor Taxi Driver, South Oxfordshire
  • Before the training I was able to contact Garry about what I needed in terms of my disability and I am very happy that I was able to join in and participate.

    Michel Dorrington Eastway Care Ltd
  • It is an interesting and informative course. I have learnt a lot to help people in my work place.

    Adesola Community Worker
  • Excellent delivery, very up to date, keep the great work up. Could come back for more anytime.

    Hameed Ahmed CEO
  • Very unique to think this is the world we live in. However, it took today’s course to bring it to the front of our minds!

    Julie Harvey HR Advisor
  • Well worth the investment and certain to pay dividends in improved perception of the course.

    Lee Cox Director, Train-a-Lift Ltd
  • Both trainers for were engaging and made the day enjoyable. The information they gave was interesting and very informative. I go away today feeling like I have learned a little bit more about myself. Thanks a lot.

    Emily Hardy Admin Manager, Train-a-Lift Ltd
  • Garry’s relaxed conversational approach enables participation and engagement on a non-glamour subject to a level which is beneficial to attendees and helps preference real world situations.

    Shaun Collins Support Worker, P3 Charity
  • The training was an opportunity to refresh any prior knowledge and expand upon this update. The training was delivered is an engaging manner, using a diverse range of methods and activities. The day was both interesting and enjoyable.

    Emma Rich Service Manager, P3 Charity
  • This training was informative and fun. It incorporated a range of different activities to keep the group entertained. The trainer was helpful and always answered everyone’s questions.

    Marianne Eamer Meadows Care

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